Who we are
This is the privacy statement of Advantage Accounting (Scotland) Limited (SC355723), Pavilion 2, Finnieston Business Park, Minerva Way, Glasgow, G3 8AU
This privacy statement explains how we collect and use personal information about you.
What personal information we collect
Personal Information related to any information about a living person that makes you identifiable which may include (but is not limited to):
- Names and Contact information including addresses, email addresses and telephone numbers.
- National Insurance Numbers
- Employment History
- Employee Numbers
- Credit History
- Personal Taxation information
- Payroll and Accounting Data
We as a Data Controller, are bound by the requirements of the UK General Data Protection Regulations (UK GDPR).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. Please see the sections below on IP addresses and link tracking for more information.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Where we collect personal information from
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- enquire about or request our services;
- create an account or fill in a form on our website;
- sign up to an event we are organising;
- subscribe to our service or publications;
- enter a survey we have organised;
- request marketing to be sent to you; or
- give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy below for further details.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
- your employer with whom we have a business relationship;
- analytics providers (please see the section on analytics below);
- Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the UK
We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve the quality of our customer service.
When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.
How we use your personal information
We take your privacy seriously and will only use your personal information to provide the Services you have requested from us, detailed in your Letter of Engagement, and supporting Schedules and for the purposes we have identified below. We will only use this information subject to your instructions, data protection law and our duty of confidentiality.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Who we share your personal information with
Our work for you may require us to pass your information to our third-party service providers, agents, subcontractors, and other associated organisations for the purposes of completing tasks and providing the Services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the Services and we have contracts in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
“Third parties” includes third-party service providers. The following activities are carried out by third-party service providers: IT and cloud services, professional advisory services, statutory compliance services.
All third-party service providers are required to take appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.
We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.
The UK GDPR allows personal data to be shared with law enforcement authorities (known under data protection law as “competent authorities”) who are discharging their statutory law enforcement functions. The UK GDPR and the DPA 2018 allow for this type of data sharing where it is necessary, proportionate, and appropriately authorised.
We will not share your information for marketing purposes with companies so that they may offer you their products and services.
How long we retain your personal information for
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Contracted Services: We usually hold your data for 7 years in line with our regulatory requirements. However, there may be valid legislative reasons why we have to retain the information for longer.
Holding personal information outside the EEA
As part of the services offered to you through the website, the information which you give to us may be transferred to countries outside the UK. Where we transfer your data to organisations inside the European Economic Area (“EEA”) they are subject to similar protections as in the UK.
Some of our third-party providers may be located outside of the UK and also outside of the EEA. Where this is the case, we ensure a similar degree of protection is afforded to you by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or
- Where we use certain service providers, we may use specific contracts approved for use in the UK and/or the EEA which give personal data the same protection it has in the UK and/or the EEA.
We will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the UK or the EEA, your information may be transferred outside the UK or the EEA to give you those services.
Using our website
We collect information on our website to process your enquiry, deal with your event registration, give advice based on survey data and improve our services. If you agree, we will also use this information to share updates with you about our services which we believe may be of interest to you.
Your rights
Access to your information – You have the right to request a copy of the personal information about you that we hold.
Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information – You have the right to ask us to delete personal information about you where:
- You consider that we no longer require the information for the purposes for which it was obtained.
- We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information
- You have validly objected to our use of your personal information – see Objecting to how we may use your information
- Our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don’t want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Automated processing – If we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you.
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained from Advantage Accounting (Scotland) Limited, Pavilion 2, Finnieston Business Park, Minerva Way, Glasgow, G3 8AU
This privacy statement was last updated on 9 June 2024.
Contact information and further advice
Advantage Accounting (Scotland) Limited, Pavilion 2, Finnieston Business Park, Minerva Way, Glasgow, G3 8AU
0141 732 0444
Ian Slater at the above address
Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office, whose contact details are as follows:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone – 0303 123 1113 (local rate) or 01625 545 745
Website – https://ico.org.uk/concerns